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Any Team Owner or Team Manager can pull a usage report for their team.

Downloading your team’s CSV user report

  1. Head to your team management page as a Team Owner or Team Manager.
  2. Click the “Download user report (CSV)” button:
Team settings page with the Download user report CSV button highlighted The downloaded team usage report has five columns: Email - The user’s email address. Name - The user’s name. Last pairing session date - The last date and time when this user participated in a Tuple call. Account created date - When this user joined the team (or was added via SCIM). Role - “Team Manager” or “Team Owner” if the user holds that role.

Downloading your team’s JSON usage report

  1. Head to your team management page as a Team Owner or Team Manager.
  2. Click the “Download usage report (JSON)” button. This report will include all non-deleted team members, as well as call records going back six months:
Team settings page with the Download usage report JSON button highlighted The downloaded team usage report adheres to the following JSON schema: