[macOS] Preferences - Audio

To open your preferences, click the your avatar at the bottom left of the Tuple popover and select Settings from the dropdown:

You can also use the keyboard shortcut cmd + , to bring up the menu.

Then select the Audio tab:

Input/Output Device

You can select audio devices that you want to Tuple to use for input and output, or leave it as the System Default. If you explicitly set these devices here, then the device you select will always be used if it's available. You can see which device is selected even if disconnected by looking at the text below each dropdown.

Note: We recommend that you use the System Default values to avoid confusion. This is because most controls (e.g. keyboard shortcuts for volume/muting) will affect the system's default devices, which might lead to confusion if you have Tuple set to override it.

If you have a consistent pairing setup which is different than your usual devices, or if you want to route audio through a third-party app (e.g. Krisp.ai), then you could set these manually, but please be aware that this may cause unexpected behavior with mac audio controls as they only control the system default devices.

Suppress my background noise

To remove unwanted noises from the background of your audio, you can use this setting to toggle our noise suppression feature.

Advanced Audio Processing

Tuple has the ability to utilize a specialized audio processing module to make it easier for others to hear you on calls. This module provides three things:

• Echo cancellation: if you're using speakers, the module will cancel out any echo that's generated by your computer
• Automatic gain adjustment: if the audio you're producing is either too loud or too quiet, its volume will be normalized
• Ducking audio from other applications: if you're running any other applications that are producing audio (such as playing music), the volume of those applications will be automatically reduced when you start speaking You have the ability to configure how much ducking you want to apply.

This module has some important caveats:

• It is only available in macOS 14 (Sonoma) and later
• If you're using an audio interface with multi-channel inputs, the module will not function correctly. It is strongly advised that you disable it if you have an audio interface will multiple inputs!

Play ringtones

You can disable this setting if you prefer not to hear any ringing sounds when receiving a call and rely on the popup instead.

Start muted

If you prefer to use a different service for audio during your pairing sessions, you can enable this setting to have Tuple always start calls muted.