Preferences - Audio

To open your preferences, click the caret to the right of your avatar at the top of the Tuple contacts directory and select it from the dropdown:

Then select the Audio tab:

Input/Output Device

You can select audio devices that you want to Tuple to use for input and output, or leave it as the System Default. If you explicitly set these devices here, then the device you select will always be used if it's available. You can see which device is selected even if disconnected by looking at the text below each dropdown.

Note: We recommend that you use the System Default values to avoid confusion. This is because most controls (e.g. keyboard shortcuts for volume/muting) will affect the system's default devices, which might lead to confusion if you have Tuple set to override it.

If you have a consistent pairing setup which is different than your usual devices, or if you want to route audio through a third-party app (e.g. Krisp.ai), then you could set these manually, but please be aware that this may cause unexpected behavior with mac audio controls as they only control the system default devices.

Suppress my background noise

To remove unwanted noises from the background of your audio, you can use this setting to toggle our noise suppression feature.

Play ringtones

You can disable this setting if you prefer not to hear any ringing sounds when receiving a call and rely on the popup instead.

Start muted

If you prefer to use a different service for audio during your pairing sessions, you can enable this setting to have Tuple always start calls muted.