> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tuple.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Not receiving notifications

Having trouble getting Tuple notifications to show up on macOS?

Navigate to
**System Settings > Notifications > Tuple**. Your settings should look something like this:

<img src="https://mintcdn.com/tuple-0f82e5be/6QQND0Fn_6FQQwmn/images/troubleshooting/not-receiving-notifications/tuple-notification-settings.png?fit=max&auto=format&n=6QQND0Fn_6FQQwmn&q=85&s=e0a9428458760f0d6d18b3a5159702d4" alt="macOS notification settings for Tuple" width="1524" height="1017" data-path="images/troubleshooting/not-receiving-notifications/tuple-notification-settings.png" />

Then you should see notifications in the center, such as one like this if you miss a Tuple call:

<img src="https://mintcdn.com/tuple-0f82e5be/6QQND0Fn_6FQQwmn/images/troubleshooting/not-receiving-notifications/missed-call-notification.png?fit=max&auto=format&n=6QQND0Fn_6FQQwmn&q=85&s=dfbef606670a3b72465ec46a20dae106" alt="Missed Tuple call notification in Notification Center" width="600" height="310" data-path="images/troubleshooting/not-receiving-notifications/missed-call-notification.png" />

If you are still not seeing notifications, check that the following setting is enabled at the bottom of the profile in
**System Settings > Notifications > The app you want to receive notifications for:**

<img src="https://mintcdn.com/tuple-0f82e5be/6QQND0Fn_6FQQwmn/images/troubleshooting/not-receiving-notifications/allow-notifications-when-mirroring.png?fit=max&auto=format&n=6QQND0Fn_6FQQwmn&q=85&s=69f9bf3f8927e44bd1e2cc173c888cdd" alt="Notification settings showing Allow notifications when mirroring enabled" width="1511" height="723" data-path="images/troubleshooting/not-receiving-notifications/allow-notifications-when-mirroring.png" />
