[Windows] Preferences - Audio

To open your preferences, click your avatar at the bottom left of the Tuple popover and select Settings from the dropdown:

You can also use the keyboard shortcut ctrl+,. This will bring up the settings window. You can then select the Audio tab:

Input/Output Device

You can select audio devices that you want to Tuple to use for input and output, or leave it as the System Default. If you explicitly set these devices here, then the device you select will always be used if it's available. You can see which device is selected even if disconnected by looking at the text below each dropdown.

Note: We recommend that you use the System Default values to avoid confusion. This is because most controls (e.g. keyboard shortcuts for volume/muting) will affect the system's default devices, which might lead to confusion if you have Tuple set to override it.

If you have a consistent pairing setup which is different than your usual devices, or if you want to route audio through a third-party app (e.g. Krisp.ai), then you could set these manually, but please be aware that this may cause unexpected behavior with system audio controls as they only control the default devices.

Start muted

If you prefer to use a different service for audio during your pairing sessions, you can enable this setting to have Tuple always start calls muted.

Legacy Audio Engine

Tuple for Windows utilizes a custom subsystem for audio input and output. However, if you're experiencing issues, you can choose to enable the older, legacy audio subsystem. This shouldn't happen often - please contact support if you're experiencing problems.