Using Tuple as an unpaid user

To pair with Tuple, at least one of the users in the session must be a paid user on a Team (or a trialing user).

To invite a user to be on the Tuple guest team so that you can pair with them, head to the invitations tab and select the option to "Add as a contact outside my team":

If you are invited by a paid user to pair, but not to join a team, you will only be able to pair with that user, or paid users you add using the "Add Friend" feature.

If you think you should have a paid account on a team, reach out to the Team Owner of your team and they can invite you via a special link. 

If you would like to move to a paid team of your own, you can read more about how to do that here: If you get stuck and need help, our support team is only an email away at!

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