Tuple requires all participants to be on the latest version of the app to start a call. If you try to start a call on an outdated version, you will be prompted to upgrade, which is a simple one-click process. If your pair hasn't upgrade yet, they will be prompted to upgrade and you will see a message saying that your pair needs to upgrade first.

When upgrading, you have the option to upgrade automatically in the future, which will happen silently when updates are shipped.

You can trigger an upgrade manually by clicking here:

Checking the currently installed version

To view the current version for your Tuple client, you can click here to open a pop up that will show the version:

If Tuple will not open and you need to check your installed version, you can right click on the Application icon in a finder window, select Get Info, and then look for the Version number.

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